New England Flag and Banner is committed to your satisfaction. If you are unhappy with your purchase for any reason, we will be happy to accept returns up to 30 days after receipt of our products, under the following conditions:
If there is a defect in manufacture or workmanship we will pay return shipping and either replace it
or refund your purchase price, including shipping costs.
If you are unsatisfied for some other reason and we are unable to correct the situation, you will be responsible for return shipping. Upon receipt of your products, we will refund your purchase price, not including shipping costs.
Please don't hesistate to get in touch if you have any questions or concerns.